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Professional Spa & Therapeutic Equipment

Need Help?

If you are having problems viewing our website or running into problems ordering online, please call one of our customer service specialists at 866-928-9955. We definitely want to know about any issues so we can get these resolved quickly.


Having Problems Logging In?

1 - Password is "Case Sensitive". Make sure your caps lock is off
2 - If you forgot your username and password we can send it to your inbox
3 - Sometimes the only solution is to clear you're browser's cache. See Below:

To clear your cache in Internet Explorer 6.x :

1 - Open up a browser window. Make sure all other open browser windows are closed.
2 - Click the Tools menu at the top of your browser, and select Internet Options.
3 - Click the General tab at the top of the dialogue box.
4 - Click Delete Files under Temporary Internet files.
5 - Select Delete all offline content by checking the box.
6 - Click OK.

To clear your cache in Internet Explorer 7:

1 - Open up a browser window. Make sure all other open browser windows are closed Click Tools > Internet Options.
2 - Select the General tab.
3 - Click Delete under Browsing History.
4 - Under Temporary Internet Files, click Delete Files.
5 - Click Delete Cookies.
6 - Click OK.

To clear your cache in Mozilla Firefox:

1 - Open up a browser window. Make sure all other open browser windows are closed.
2 - Click the Tools menu at the top of your browser and select Clear Private Data.
3 - Select the Cookies and Cache checkboxes.
4 - Click Clear Private Data Now.

To clear your cache in Mozilla and Netscape:

1 - Open up a browser window. Make sure all other open browser windows are closed Click the Edit menu at the top of your browser, and select Preferences.
2 - Click the + next to Advanced.
3 - Select Cache under Advanced.
4 - Click Clear Cache.
5 - Click OK.

To clear your cache in Safari:

1 - Open up a browser window. Make sure all other open browser windows are closed Open the Safari menu on your browser's toolbar.
2 - Select Empty Cache.
3 - Click Empty in the dialogue box.

If you continue to experience problems with purchasing, website navigation or logging in to your account, please contact customer service.

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Call Toll Free 866-928-9955 M-F 9am-5pm, PST