I just received my table last Wednesday. This was my 12 year anniversary gift to myself. The ordering process was easy and fast. There was a promo of 5% off if I ordered right away, probably would not have ordered it otherwise. It was an awesome deal too good to pass up, thank you Massage Tools for that. The company who scheduled the delivery were polite and very accommodating. It was curbside delivery which to those wondering, with one other adult helper it is not really that heavy, just bulky. I bought the extra foot pedal and am glad I did, the lift is quiet and smooth. The two things I am not impressed with are 1) the arm rest....cheap, cheap and the straps are way too short for anyone to comfortably use them. Going to try to see if I can alter this. 2) The face cushion....again cheaply made, odd shape, pointy. Using my old foam face cushion instead. I am also hoping that since there are cheaply made parts on this that the motor and other parts are not made cheaply too, time will tell. Other than that I have no reserves about recommending this. If you have been waiting to purchase this....don't.